Account Management

Engage with merchants and build strong business relationships, listening to their needs, feedback and always stay in close communications
- Form marketing campaigns and initiatives together with our partners to add value to our users, forming a win-win situation
- Help to drive growth and high ROI - ensuring that our partners are growing together. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers
- Serve as the point of contact between the merchant and internal stakeholders (i.e. Customer Experience team) and ensure our partners are maintaining service and food quality consistency
- Required to collaborate cross functionally with the product, operations and merchant acquisition team to make sure our merchants have the best possible experience
- Help to create frameworks, processes and tools to help manage the team performance, in order for knowledge continuity to serve our merchants better

**Requirements**:

- Minimum D3
- Have a good track record of driving revenue through partnerships
- Able to work well under pressure and in a dynamic environment
- Have great negotiation skills to close and secure partnerships

**Job Types**: Full-time, Contract

**Salary**: Up to Rp3,060,348 per month

**Education**:

- D1-D4 (required)

**Experience**:

- Account Management: 1 year (required)