Customer Service Advisor

Responsibilities:
1. Handling and resolving customers' inquiries/requests for U.S. Markets.

3. Developing and maintaining accurate files.

4. Ensuring customer requests are handled in an appropriate and timely manner.

**Requirements**:

- Min. bachelor's degree and above.
- Good customer service, multi-tasking and problem-solving skills. Strong attention to details.
- Working knowledge on Ms. Office. Fast typing speed.
- A good team player with willingness to learn and drive to achieve.
- Min. English read/write skills level B2.
- Willing to work in permanent night shift.
- Available to join immediately.
- Willing to work from office in Yogyakarta.

**Salary**: Rp2,492,000 - Rp3,841,800 per month

Ability to commute/relocate:

- Yogyakarta: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Since this role will support US market, are you willing to work on night shift?

**Education**:

- S1 (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)