Customer Service Staff

6,500,000 IDR ~ 8,000,000 IDR
- Cikarang- Education: Min. Diploma Degree in any major
- Language: English Communicative Level
- Min. 2 years as Customer Service or related position
- Having a good telephone etiquette
- Domicile in Cikarang will be preferred/be willing to work in Cikarang area
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- Subject: (WEBSITE ENTRY) Position Name/Job ID
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**About work**????????**:
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Set up new customer accounts
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Manage customers' accounts
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer databases
Manage administration
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process

**Salary**

6,500,000 IDR ~ 8,000,000 IDR

**Work Location**

Cikarang

**Requirement**
- Education: Min. Diploma Degree in any major
- Language: English Communicative Level
- Min. 2 years as Customer Service or related position
- Having a good telephone etiquette
- Domicile in Cikarang will be preferred/be willing to work in Cikarang area
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- Subject: (WEBSITE ENTRY) Position Name/Job ID
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**English Level**

Communicative

**Other Language**

None

**Benefit**

THR
BPJS
Meal
Transportation