Customer Services Supervisor

Requirement:

- Lead & nurture team members to be able to achieve target
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods / tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Jenis Pekerjaan: Penuh Waktu

Gaji: Dari Rp6.500.000 per bulan

Kemampuan Bekerja Jauh dari Rumah/Pindah Rumah:

- Jakarta: Melakukan pulang-pergi kerja dengan jarak yang jauh tanpa mengganggu kinerja atau berencana pindah tempat tinggal sebelum mulai bekerja (Diwajibkan)