Group Policy Services Administration

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

**Responsibilities**:
Alteration Process:
1. Preparation to sending medical card alteration

2. Monitoring and follow up report medical card for Alteration process

3. Manual AML submission for alteration process

5. Create manual invoice alteration

New Business:
1. Preparation to sending medical card for New Business & Renewal

2. Monitoring and follow up report medical card for New Business & Renewal

3. Manual AML submission for new business process

4. Create manual policy

5. Welcome Letter submission to IT

Billing & Collection:
1. Create premium receipt letter for sending to client

2. Create reminder notification to client for outstanding premium

3. Create receipt & billing excess claim base on request from client

**Requirements**:

- Work fast, neat and thorough
- Computer literate: word, excel
- Pleasant personality, good attitude and good team working