Company Description
Believe is one of the world's leading digital music companies. Believe's mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.
Its 1,610 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency.
To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry!
Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).
Ready to #setthetone with Believe?
**Job Description**:
**Main Missions**
- ** Ensure contract renewal for our existing accounts**:
- ** Ensure customer satisfaction, engagement, **and success**
Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution. As the clients' point of contact, you will be responsible for:
- Delivering flawless service, and ensuring cross-functional collaboration of teams:
- Operational support (within internal team)
- Marketing optimization (with Editorial and Marketing Partnership teams)
- Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.) with the use of digital distribution knowledge
- Fully comprehending the client needs and identify potential services to upsell
- Participating in year-on-year development of customer's revenue and gross margin through analyzing data from the dashboard and continuously monitoring the performance
- Ensuring timely renewal of contracts
**Qualifications**:
- Understanding of the music ecosystem
- Analytical and data-driven
- Performance-driven
- Active listener, relationship building
Prior additional:
- 3 - 4 years in music business
- Proven track record in sales and effective negotiation skills
- Deep knowledge of the indie artists landscape + Labels
- Solid network in the music industry
- Passionate about technology, data, and artists development
- Fluent in English and native language
Additional Information
Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status, pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.
