At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.
We're looking for a **Junior Data Analyst** to join our **Cross Border Business Operations** team, to help grow our mission in Asia to ensure world-class operational excellence and deliver on Glints' "Toyota for Talent" value promise. This role will report directly to our Senior Data Analyst based in Singapore.
The person will leverage his/her raw data analytics skillsets, with a passion for driving Operational Excellence and help make Glints' Recruitment Service Business better, faster and cheaper. This person will lead data analysis and visualization, support insight generation and problem-solving as well as develop and implement data collection systems and databases for the Operations team.
**What You'll Be Doing**:
- Support the Operational team's transition from manual data entry systems to an automated, end-to-end structured data system
- Implement short-term work-arounds to solve immediate pain points, while simultaneously building and implementing long-term, sustainable data collection & analysis solutions
- Extract and configure data from data tables in back-end database/data lake
- Design, build, and drive adoption of data dashboards for the tech-enabled Operations team, such as pipeline management and conversion funnel metrics
- Build data dashboards to monitor sales team performance and efficiency metrics (e.g. time-to-fill, fill-rates)
- Lead the generation of weekly analytical reports for Operational teams, leveraging data from our internal product
- Synthesize business intelligence to provide critical business insights for the Operational Excellence function
- Partner with and support country leads to generate ad-hoc data analysis requests and diagnose root causes of operational pain points (e.g. root cause of decline in sales team activity or reduction in time to fill)
- Derive insights from historical data to direct operational teams' focus (e.g. optimizing sales team efforts based on analysis of fastest time-to-fill jobs)
- Maintain documentation of data points (Amplitude by EO-Q2, and others including A/B testing tools, heatmaps etc)
- Provide insights from data investigation & product performance analysis by working closely with Product Managers, Data and Engineering team. These insights will influence and improve the tech-enabled recruitment product
**Who We Are Looking For**:
- Possess 1-3 years of experience in Data Analysis, Data Analytics, Consulting, Business Intelligence Analyst, Business Operations, Sales Operations, or similar role. Fresh graduates with relevant internships experience are welcome to apply.
- You live and breathe data analysis and data-driven problem solving, and are known for your analytical chops
- You excel at analyzing large quantities of data, accurately diagnosing root cause problems, and generating insights to inform operations and business results (Python, SQL, tableau, advanced excel modeling must-have)
- You have experience in building data systems and dashboards; a history of "hacking together" systems for automating data collection, analysis, visualization, as well as building long-term sustainable systems architecture (e.g. integrated data model, CRMs, ERPs, Excel, Python, SQL, Tableau, Metabase, Amplitude, HubSpot, etc.)
- You have the ability to work with a high degree of urgency without sacrificing attention to detail
- You are comfortable managing various workstreams simultaneously
- You have a high degree of empathy and a strong ability to influence key stakeholders
- You're able to extract back-end data from the data lake and familiar with manipulating data tables
- You're a strong communicator who can clearly articulate analytical findings in English. Mandarin proficiency is a plus
- You're a self-starter and posses strong people skills
**Why You Should Join Us**:
- ** Gain exposure and drive impact**: You will have exposure to cross-functional projects with close collaborations directly with key leaders in the organization
- ** Gain professional and personal growth**: You will be collaborating with and learning from fellow talented team members across the region
- ** Enjoy freedom and opportunities**: You will be given freedom to experiment and iterate on ideas to learn and improve skills and results.
**Let's Realise Human Potential.**
At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.
We have impacted many lives but there's still plenty to be done. If you're ready to grow and make an impact, you've come to the right place.
**What is Glints?**
Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of con