Launched in late 2019, Ginee is one of Asia's leading e-commerce merchant services platforms. We provide omnichannel order, warehousing, supply chain, and distribution management solutions for retailers, distributors, and suppliers. Our digital marketing arm also provides big data, multi-channel advertising, and performance marketing solutions for brands and enterprise customers.
- Today, Ginee supports 150,000+ active merchants on its platform, which has processed over a total of USD3 billion in total GMV since 2020. Currently active in Singapore, Indonesia, Philippines, and mainland China, we are rapidly expanding operations across SEA and Greater China.
- As part of the Advance Intelligence Group, an Al-driven technology company with over 2,000+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life-for our customers, colleagues and communities.
- Our culture is built on values that are core to who we are and what we stand for:
-We foster an
**INNOVATION** mindset
We achieve results with
**EFFICIENCY** and excellence
We take pride in the
**QUALITY** of our work
We uphold
**INTEGRITY** in all we do
We embrace
**COLLABORATION** to work across business lines and borders
**Job description**:
- Developing a solid and trusting relationship between major key clients and the company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Strategic planning to improve client results.
- Negotiating contracts with the client and establishing a timeline of performance
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, and stakeholders, and for possible use in future case studies or company training.
**Requirements and Qualifications**
- Able to multitask, prioritize, and manage time efficiently.
- Goal-oriented, organized team player
- Self-motivated and self-directed
- Excellent interpersonal relationship skills
- In-depth understanding of the company's key clients and their position in the industry
- Eager to expand the company with new sales, clients, and territories.
- Able to analyse data and sales statistics and translate results into better solutions.
- Bachelor's degree in marketing, business administration, sales, or relevant field is preferred.
- Minimum 2 years previous work experience in sales, management, key account management, or relevant experience
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
- Basic computer skills, and experience with CRM software and Microsoft Office, with emphasis on superior Excel skills.
- Strong negotiation skills, with the ability to follow through on client contracts.
- Ability to multitask and manage more than one client account.
- Proven results of delivering client solutions and meeting goals
- Can speak Mandarin will be advantage
