Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create the best end to end solution in the market.
**Responsibilities**:
- To help communicate with sellers including product introduction, onboarding, maintenance, and collecting feedbacks (via WhatsApp group)
- Assist in collecting seller's data and updating data on a regular basis (via Google Workspace)
- Become the liaison for in the business team and maintain good relationship with sellers
**Requirements**:
- A bachelor degree or students that are currently pursuing a diploma or degree in any field.
- Can read and write in English and Bahasa Indonesia.
- Ability to adapt to a fast paced and dynamic work environment.
- Able to operate Google Workspace (e.g. Google Docs, Google Sheets, Google Slides, etc).