**Qualification**:
- Must have experience **minimum 5 years** in **Freight Forwarding **companies especially in charge for Ocean Import business.
- Having **PPJK Certificate** is preferable
- Excellent customer service oriented to perform satisfaction services.
- Excellent product knowledge and regulation of International Freight Forwarding.
- Wide networking in Freight Forwarding industry and custom officer.
- Trustable, honest and willing to work long hours to assure cargo delivery on time
**Responsibilities**:
- Good coordination and cooperation to perform best all unit business Ocean Freight - (Export & Import) services with aim developing Ocean Freight business, including warehousing, custom brokerage and inland arrangement.
- Assuring shipping document complete as needed, including but not limited to all international shipment such as permit and license of Ocean Import & Export shipments.
- Responsible to coordinate with relevant parties for Ocean Freight trafficking functions, data entry (Manifest), Custom operators and document distribution duties associated with customers and Ocean Freight team.
- Well understanding of Incoterm shipments, Custom clearance process and Trucking arrangement.
- Prompt reporting for shipment moving status by review daily monitoring report, ensure all measurement standards are met and proactively report non conformances to Manager and/or Management.
- Checking and encouraging immediate and correct realization cash advance of Ocean Import and Billing team sending invoice on time.
- Assuring all activities comply with valid regulations, compliance, SOP and KPI.
- Assuring cargo release immediately with good coordination with trucking coordinator for on time delivery to customers.
- Being good advisor for internal ocean team and customers in scope of Ocean Freight services and Custom process.
- Being a good leader for internal ocean team and conduct employee performance appraisal
**Job Types**: Contract, Permanent
**Experience**:
- Import: 5 years (required)
License/Certification:
- PPJK Certificate (preferred)