Operations Analyst

Data Analysis & Insights: Building structured data reporting for operations, evaluate and come up with ideas for improvements
- Creating weekly, monthly and quarterly reports & insights to upper management and key stakeholders
- Project Management: Executing merchant acquisition projects like referral strategies as defined by the merchant acquisition manager
- Quality Assurance: Ensures seamless onboarding of merchants, audit all stores documents based on SOP
- Provide training for operations team related with product and technical guidance
- Collaborate with other departments such as support, marketing, product and client team for product operations related initiatives and projects
- Driving experiments to improve current product and process
- 2-3 years work experience as a business analyst or in a related field.
- Comfortable with data analysis (MS Office, Google Docs / Sheets / Slides)
- Strong project management skills (Planning, Execution, Evaluation)
- Attention to detail, ability to create and follow processes
- Strong communication skills
- Ambitious, self-driven and highly motivated individual who can work well in a startup environment.
- Must be able to work independently most of the time and think strategically when approaching tasks.
- Coachable attitude. Should be willing and able to learn
- Good presentation and speaking skills who can verbally and visually articulate their point of view clearly