Operations Associate

Do you find it nearly impossible to create an impact?**Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver-partner productivity and maintain active driver-partners (see how many breadwinners can bring joy and happiness to their families?), monitor order fulfillment, and grow and maintain a high number of active driver-partners.**Your impact won't end there**; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives.**You are the one who will directly empower our driver-partners and ensure their long-term economic viability.**- THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_**Job Descriptions**:- Design, develop and implement initiatives for increasing driver productivity & maintaining active drivers- Order fulfillment & monitoring, ensuring a high fulfillment rate for every delivery order- Build and retain a high number of active drivers per vehicle type- Align with local & HQ teams when executing new initiatives- Plan & execute supply positioning in each district- Exceed individual and team targets & KPIs- Align with the local team for achieving the Operations Team's target- Able to do root cause analysis for every problem and execute solutions- Conduct trial and error for any new initiative**Requirements**:- At least 2 years of experience in operations, preferably from a startup company.- Strong analytical skills & good with numbers.- Familiarity with the West Java market.- The ability to communicate effectively in local languages is preferred.- Join or have a strong connection with the drivers/vendor area.- Ability to communicate, present, and influence effectively at all levels of the organization.- Ability to champion new processes from planning to completion.- Positive, passionate, proactive, self-initiative, and detail-oriented.- Strong verbal and written communication skills in English.- Experience and familiarity with Spreadsheets, Microsoft Excel, and PowerPoint.- Willingness to work in fields.- A background in inland transport/logistics is a plus point.- Lalamove respects your privacy and is committed to protecting your personal data.Untuk semua kandidat