Operations Manager

RaRa Delivery is Southeast Asia's only last-mile delivery service for eCommerce businesses that are making same-day deliveries truly scalable at the most optimal cost by leveraging its distinguished operational model and real-time optimization technology. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Lazada, Shopee, and Bukalapak.
The company has headquarters in Singapore with main operations in Indonesia.
As Operations Manager, your key role and responsibilities will be to:
Work closely with Head of Driver Operations to manage drivers
Monitor the performance on daily and weekly basis
Manage driver payments and incentive scheme
Analyse end-to-end processes and make necessary improvements to meet business objectives
Leverage data to make informed decisions
Requirements
At least 3 years’ relevant experience in a logistics company in Jabodetabek
Expertise in Microsoft Excel
Deep knowledge on existing logistics models
Good understanding of eCommerce industry
Strong network in the logistics industry in Jabodetabek
Good interpersonal and communication skills to be able to manage drivers