Occupations Operations Staff: Job Description Operations Staff: Job information Operations Staff from the Company PT Brisnets International Technology , this latest Operations Staff job vacancy is located in the city Jakarta Selatan located in the province DKI Jakarta . This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.
Job Responsibility Operations Staff: Job Responsibilities:
1. Handle account opening and system configuration for RBM and SMS products.
2. Manage contact with Indonesian operators, address after-sales issues, and resolve complaints in accordance to the SLA.
3. Analyze and categorize operator and customer complaints, liaise with suppliers, and provide feedback to customers.
4. Test and configure Indonesian operator and supplier resources, issue reports, and ensure routing stability.
5. Monitor delivery status, handle emergencies, and report failures promptly to the Indonesian business and procurement.
6. Conduct 24/7 customer business abnormality monitoring to ensure quick response to alarms and normal business operation.
7. Maintain operations for Indonesian operators and key customers, optimize routing, and ensure stability.
Job Requirements:
1. Minimum education of College Diploma (D3), fresh graduate are welcome to apply.
2. Age requirement: Under 30 years old
3. Language requirements: Indonesian, English, Chinese is highly preferred
4. Tool requirements: Proficient at Microsoft Excel
Job Requirement Operations Staff: Pastikan lowongan yang Anda cari sesuai dengan judul lowongan kerja tersebut. Pastikan Anda tidak ditawari bisnis investasi yang mencurigakan atau menjadi anggota MLM yang tidak jelas. Perlu diperhatikan jika yang membuka lowongan bukan perusahaan besar, misalnya perseorangan atau CV kecil, maka tips di atas bisa Anda abaikan.
Closed Date : ********