Bachelor's Degree in Mechanical Engineering
- At least 5 years working experience in Pulp & Paper Industry
- Able to communicate in English
**Product Engineer**
**Key Responsibilities**:
- Provide advisory services to customers and/or third party contractors on existing and/or newly acquired equipment and components.
- Provide assistance for the installation and commissioning of any equipment and components.
- Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers' requirements.
- Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
- Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
- Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.
- Conduct audits at customer sites to record and analyze process improvement opportunities.
- Works independently to complete given tasks and activities, solving daily basic technical service issues.
- Link to global resources, driving technical unit growth initiatives
- Link with global business unit and technical unit leaders
- Area product launches and reference management
- Support development by giving feedback to manufacturing units
- Support global R&D for products and services launches
- Understands and strictly follows and perform according to Quality, Health, Safety, Environmental and other company's management system, Company's Rules, Regulations, Policies, practices and instructions and procedure to avoid unnecessary conflicts and to reach expected behavior and job performance
- Have awareness of local relevant quality system
- Work together with mill sales manager and product manager to identify sales leads and to provide technical support and solution for customer
- All other tasks assigned by line manager or company
**Requirements**:
- Experience at Pulp & Paper machine, especially in fabric
- Diploma in pulp and paper making or Bachelor's Degree in mechanical engineering
- Min. 5 years working experience in Pulp & Paper Industry.
- Familiar with pulp & paper machine process and its clothing products
- Fast learner and strong analytical
- Self driven and strong integrity
- Strong influencing and good presenting skill
- Good Interpersonal communication and negotiation skill
- Good English level and communication skills. Other languages is an advantage
- Willing to travel for work
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