**Position Summary**:
The Product Manager is responsible for assisting product development even by scratch or continuous improvement, including product discovery, planning, execution, review, release, maintenance, evaluation, and other post-release activities to ensure products are delivered on time, within budget, and to the required quality standards and business goals
**Core Responsibility**:
- Understand the Customer & the Market
- Customer Persona mapping, and utilizing human-centered design methods to understand and meet customer expectations.
- Conduct market research in order to know the competition and how to win it. Eg: SWOT Analysis, Competitive Analysis.
- Analyze data on user behavior, product performance, and market trends to inform product decisions.
- Periodically asking for customer feedback and customer satisfaction to manage customer expectations, and stickiness, and improve the product
- Product Development Management
- Lead the planning and execution of multiple digital product development projects, including the implement a healthy product lifecycle from formulating the product concept & design to testing, and release
- Deliver PRDs (Product Development Requirements) with prioritized features and corresponding justification to help the team deliver the product at the right time to the market.
- Define the product value proposition that a company uses to summarize why customers should buy the product/services by using the research data.
- Analyze and review the research data from Data Analyst, including the market, competitor, product features, and customer behavior to determine the optimal pricing strategy for each segment
- Pre-release & Post Release Management
- Assist in the development of new products or features, collaborating with cross-functional teams such as design, engineering, and marketing.
- Prepare the product launch activities, by working closely with the relevant stakeholders to conduct training, socialization, and marketing activities.
- Periodically delivered value to the customers by releasing products/epic/theme.
- Write a release note summary and introduce it to the rest of the department to ensure every stakeholder is well-informed and take action accordingly.
- Conduct product documentation including product requirements (PRDs), user stories, feature specifications, and user guidelines to ensure that all stakeholders are aligned on product goals and features.
**Position Requirement**
- Min. Bachelor's Degree (S1) in Business, Computer Science, or any related field
- 3 years of experience in product development/product management especially in technology or related areas.
- Experience with human-centered design methodology, with some work experience working in interdisciplinary design teams.
- Experience working in a start-up, e-commerce, technology, or similar environment
- Having experience in building consumer-focused platforms for B2B or B2B2C will be an advantage
- A data-driven person, who is familiar with product and data tools to measure pre and post-development impact
- A good listener who is able to turn the problem into an opportunity and conceptualize the ideas or solution into documentation and/or some kind of prototype
- A data-driven person who is able to provide impact judgment of pre and post-development based on data
- Passionate to solve customers' problems and tying them with business goals
- Familiar with product development methodologies of an agile framework
- Proficiency in project management tools, such as Jira, Confluence
- Good verbal and written communication skills (English & Bahasa) and able managing relationships with stakeholders
**Alterra Bills is a Technology Company based in Jakarta. Our goal is to digitize Indonesian society and to be Indonesia's best company to work for. We always believe in the eternal cycle of "Happy Employee Creates Happy Customer"**
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