Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company!
- ** Your Role **:Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.
- ** Your Responsibilities**:
- To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
- To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
- To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).
- To prepare spot quotations, data for tender documents + actively participate in commercial support.
- To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.
- To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
- To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints.
- To report incidents + hazards as per the relevant working instructions.
- Internally, title will be: Project Logistics Customer Excellence Specialist
**Your Skills and Experiences**:
- Able to converse fluently in Bahasa Indonesia and English
- Bachelor's degree in logistics related
- At least 2 years of experience in Project Logistics
- In depth knowledge of Project Logistics
- In depth knowledge of oil & gas industry
- Collaborative mindset - sense of urgency and proactive communication
- Excellent Customer Service Skills
- Ability to work with demanding deadlines
- Ability to work independently as well as part of a team
- Advanced computer skills with emphasis on Microsoft Office suite
- Experienced in using systems for day to day office activities. example: WMS, AutoCAD, SAP
- Willing to be based in customer site
**About Kuehne+Nagel***
With over 80,000 employees at some 1,300
- Next steps to joining our teamStep 1
- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer