Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company!
- ** Your Role **:Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.
- ** Your Responsibilities**:
- To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
- To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
- To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).
- To prepare spot quotations, data for tender documents + actively participate in commercial support.
- To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.
- To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
- To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints.
- To report incidents + hazards as per the relevant working instructions.
- Internally, title will be: Project Logistics Customer Excellence Specialist
**Your Skills and Experiences**:
- Able to converse fluently in Bahasa Indonesia and English
- Bachelor's degree in logistics related
- At least 2 years of experience in Project Logistics
- In depth knowledge of Project Logistics
- In depth knowledge of oil & gas industry
- Collaborative mindset - sense of urgency and proactive communication
- Excellent Customer Service Skills
- Ability to work with demanding deadlines
- Ability to work independently as well as part of a team
- Advanced computer skills with emphasis on Microsoft Office suite
- Experienced in using systems for day to day office activities. example: WMS, AutoCAD, SAP
- Willing to be based in customer site
**A propos de Kuehne+Nagel***
Mit mehr als 80,000 Mitarbeitern an mehr als 1.300 Standorten in über 100 Ländern zählt Kühne+Nagel zu den global führenden Logistikdienstleistern.
Kühne+Nagel steht als Arbeitgeber für Chancengleichheit und wir engagieren uns auch im Hinblick auf Personen mit Behinderung für Diversität in unseren Teams. Wir glauben, dass Sie einen wertvollen Beitrag zu Kühne+Nagel leisten können und freuen uns auf Ihre Bewerbung.
CONTACT
Hera Setyowati