Resort Assistant Manager - Central & East Java

**Things you will do**:- Ensure the process of Bobobox Cabin's transitional stage from 'Site Construction/Preparation' into 'Site Live' at the appointed area- Continuously improve business operations to ensure efficient operation on a day-to-day basis- Assist the Resort Manager in developing the product and service strategy- Support in setting target product and service levels- Manage the performance and development of the cabin operation team- Monitor cabin operations team's KPI- Assist the Resort Manager in developing new initiatives to increase productivity, gain efficiencies, decrease customer friction, and enhance Bobobox Cabin's NPS along with the CRM team- Partnering with the tech team to develop and integrate new technologies to improve all stages' efficiency and customer experience in Bobobox Cabin- Develop training programs to improve the quality of service, and process improvements to deliver strong results**You'll fit in this job if you**:- Bachelor's degree in hospitality- Minimum 2 years of experience with extensive exposure to city/branch operations with exposure to services management, and stakeholders management- Fluent in English- Familiar with PMS, POS systems, Google Suites, and Microsoft Office- Excellent interpersonal communication & negotiation skills- Strong in organizing, planning, and relationship management- Very fluent in numbers, excellent in analyzing data, and using analytics to make decisions- Excellent Adaptability to Fast-paced Environment- Familiar with Setting up and Maintaining KPIs- Familiar with SOP and Policies development- Proven experience in product and service quality Improvements- Experienced in coaching & training delivery**Salary**: Rp5,000,000 - Rp7,500,000 per monthAbility to commute/relocate:- Malang: Reliably commute or planning to relocate before starting work (required)