Retention Account Manager

**Main Duties and Responsibilities**:
Building and maintaining relationships with new and existing clients

Ensuring customer satisfaction through professional communication

Assisting clients with queries

Promoting the company's products and services in an effective manner

Regularly report to the management

Maintaining and updating our CRM

Achieving key performance indicators
University/College or other Degree in a relevant field

At least one year previous experience in Retention/Conversion in a regulated financial services company is considered an advantage

Have experience in Online Trading

Familiar with platform Meta Trader 4

Excellent communication skills - verbal and written

Ability to work as a part of a team

Ambitious, persuasive and highly self-motivated