Job Description
Handle all incoming leads for weddings or social events.Develop lead sources through prospecting, referrals, trace files, and cold calls.Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.Conduct site inspections, food tasting, and coordination meetings with prospective and existing clients.Develop and implement new sales strategies, tactics, and action plans for the account base.Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.Manage events from start to finish, processing all relevant information pertaining to bookingsMaintain and update current account information records.Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.Conduct coordination meetings to ensure key departments are fully aware of relevant details.Maintain visibility throughout events and act as the on-site client liaison.Follow up post-event to address any issues and solicit return business.Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.Prepare weekly, monthly, quarterly, and annual reports as required.
Qualifications
Diploma in Tourism / Hospitality Management / Events ManagementMinimum 3 years of experience in Wedding, catering and conference sales or 1 year of experience in a similar capacity with proven track recordExcellent reading, writing and oral proficiency in English languageProficient in MS Excel, Word, & PowerPoint