Service Quality Assurance Staff - Bsd

**Job Descriptions**:

- Conduct Front Liner's service quality monitoring (physical standard, interaction standard, transaction standard) in Customer Care, Office Buildings, Malls, Sport Club, JV/BM, Telemarketing.
- Monitor Front Liners' productivity index.
- Create Report Front Liner performance based on result of SQ Monitoring Result & Productivity Index
- Develop Service Improvement area.

**Job Qualifications**:

- Minimum Bachelor's Degree in Computer/Telecommunication Engineering, Management, Administration.
- Minimum 2 years of working experience in related field.
- Excellent communication skills.
- Willing to be placed in BSD City.