Store Manager F&B (Surabaya - Paris Baguette)

Deliver superior service and maximize customer satisfaction- Respond efficiently and accurately to customer complaints- Regularly review product quality and research new vendors- Organize and supervise shifts- Appraise staff performance and provide feedback to improve productivity- Estimate future needs for goods, kitchen utensils and cleaning products- Ensure compliance with sanitation and safety regulations- Manage store's good image and suggest ways to improve it- Control operational costs and identify measures to cut waste- Create detailed reports on weekly, monthly and annual revenues and expenses- Promote the brand in the local community through word-of-mouth and restaurant events- At least 4 year of working experience as Store Manager.- Proven food & beverage management experience- Proven customer service experience- Guest oriented and service minded.- Strong leadership, motivational and people skills.- Extensive food dan beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.- Understand the inventory scheme well.- In depth understanding in-store profit and loss (P&L) reposrt, Food hygiene, Health & safety.- Working knowlegde of various computer software programns (MS Office, Store Management software,POS)- Ability to manage personnel and meet financial targets.- Placement at Surabaya"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang.""Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."