**YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**:
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
**Grow YOUR career with DHL today!**:
**YOUR TASKS**
Provide support to the team to achieve predetermined revenue targets by identifying and gaining business from new and existing clients. Ensure complete customer satisfaction and provide a knowledgeable, courteous, efficient, confident and proactive point of contact to customers.
**Main Responsibilities**:
- Maintain existing DHL customers by telephone within on regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
- Manage a portfolio of customers viatelephone.
- Act as Telesales customers' main contact for DHL, responding and satisfying their sales and post-sales requirements. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Achieve revenue and shipment performance aligned with country's target and guidance.
- Continue to obtain new customers and ensure they trade profitably.
- Responsible for the continuous growth of the Active Customers within portfolio.
**YOUR PROFILE**:
- Minimum Bachelor Degree with related experience
- Excellent telephone skills, and communication skills (English and Bahasa Indonesia) - spoken and written.
- Able to relate well with people from a wide variety of backgrounds.
- Good analytical thinking to evaluate both numerical and narrative information.
- Initiative to take action, make decisions, and proactively dothings for both current and future opportunities.
- Works cooperatively with others to achieve group goals.
**WHAT WE OFFER**
- Strong career support in an international environment
- Great culture and colleagues
- Various benefit program
- Access to comprehensive learning programs
**BECOME PART OF OUR TEAM
