Telesales Staff

PT Global Urban Esensial is a member of Dexagroup, one of Indonesia's largest ethical pharmaceutical company that engage in digital area. Aligning with technology advancement, PT Global Urban Esensial reaches the society wider, answering the society's needs for easier access to digital, and to be a leader in pharmaceutical business.

Initiating calls to potential customers from a list of provided leads including: existing customers targeted for cross/up sell, prior customers and/or potential new customers

Monitoring sales achievement from dashboards.

Escalating problems/complaints to relevant departments.

Collecting and validating customer databases.
Minimum 1-2 years of experience as a Telesales or similar field

Proven experience as Telesales Representative or other Sales/Customer Service role

Excellent communication and interpersonal skills

Outstanding negotiation skills with the ability to resolve issues