Research learning and development practices in order to meet organizational, department, and individual development needs
- Communicate course requirements with trainers, facilities, learners, and external suppliers with agreed timelines
- Provide a reliable point of contact for all learning and development matters
- Ensure staff attend internal and external learning events to meet legal requirements and wider L&D strategy
- Produce reports on learning and development activity using agreed HR performance indicators
- Prepare or select any learning and development materials or programs required by the learner/trainer
- Produce and maintain accurate records of learning and development activity in compliance with procedures
- Monitor and collate L&D evaluation forms
- Support the L&D team in achieving their development goals
- Manage the learning and development calendar
- Provide administrative support to staff and managers in the planning and delivery of L&D events and strategy
- Provide administrative support to the wider HR team where required
- Bachelor Degree in any major
- 4 years experience
- Good office-based admin skills, ideally in an HR / L&D environment
- Ability to work on your own initiative as well as part of a team
- Discretion, with an understanding of the need for confidentiality at all times
- Experienced in Retail industry
- General understanding of HR / L&D activities
- The ability to work accurately, with attention to detail
- High level of integrity and ability to recognize and correct mistakes and maintain continuous improvements
- Experience in working with training and development providers
- Knowledge of where to access up-to-date learning and development information
- Knowledge of Data Protection
- Willing to go mobile to Store (Tangerang/Depok area) as needed for training
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