Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
\n ResponsibilitiesDevelop a solid and trusting relationship between clients and companyManaging relationship with key accounts by continuously proposing solutions that meet their objectivesManaging communication between key accounts and internal teamWorking closely with operations team to monitor performance to meet key account performance objectives through cross-functional effortsAnalyze key accounts performance to identify the problem to develop initiatives and propose practical solution to operations team to achieve the key account's objectives and achieve targetsPlanning and presenting reports on account progress, goals, and initiatives to internal and external stakeholders RequirementsMinimum Bachelor's Degree in Marketing Management, Communication, Business, or related majorExcellent interpersonal skills with aptitude in building relationships with professionals and partnersExcellent verbal and written communication skills; must be a listener, a presenter, and a people-personExcellent in problem solving and negotiationHaving related experiences in logistics companies or startup company would be preferredA determined person, curious, initiative, eager to learn, persuasive, and energeticExcellent in Microsoft office
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