OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower "the underserved" and "the unbanked" population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.
Achieve high retention rate from existing customer / low churn rate (quantitative: ratio of retained customer vs total customer)
Grow the number of customer from existing customer (quantitative: number of new customer referred by existing customer)
Gain new high-profile customer with more than 7 outlets per brand / owner (quantitative: number of new high-profile customer)
**Retain communication with existing customers (quantitative**: ratio of contacted customer each month)
Improving overall system, report and communicate to top level management team routinely (quantitative: number of attendance in routine meeting / missed routine report)
At least SMK or D3 in Communication, Business and/or Management, Bachelor in Communication, Business or Marketing is preferable
At least 1 years of experience in sales, business development, customer relation field in servicerelated company or IT software related company
Having experience in full cycle of customer lifecycle is preferable, starting from acquisition, onboarding, maintenance, upkeeping, upselling and reacquiring.
Good understanding and experience in SaaS, POS, ERP and/or B2B is preferable
Good analytics skill and capable of automation to improve efficiency of work
Capable of fastpaced recruitment and team scale-up with high level of accuracy is preferable
Ready to travel for meeting with customers