**About Us**:
Mozio is on a mission to make Travel Simple. Our vision is to simplify and enhance the travel experience for customers around the globe. We do this by providing a travel services marketplace built on innovative technology, a diverse network of coverage, and a relentless focus on delivering exceptional customer experiences at every stage of the journey. We're passionate about travel, tech innovation, and creating seamless journeys for travelers worldwide. If you're ready to be part of a team that's transforming the travel industry and fulfilling our vision, join Mozio and help us make travel simple.
**Position: Account Manager / Business Developer**
Are you ready to be a key player in driving change in the travel industry? Mozio is expanding its Supply Team, and we're on the lookout for an exceptional Senior Account Manager/Business Developer.
**Responsibilities**
**Provider Relationship Management**:
- Build and maintain strong, trust-based relationships with ground transportation providers;
- Serve as the primary point of contact for provider inquiries, issues, and escalations;
- Collaborate with providers to understand their needs, preferences, and challenges.
**Contract Negotiation and Management**:
- Negotiate contracts and agreements with ground transportation providers;
- Ensure compliance with contractual terms and performance metrics;
- Regularly review and update agreements to align with changing business needs.
**Performance Monitoring and Reporting**:
- Monitor provider performance, ensuring adherence to service level agreements (SLAs);
- Generate and analyze performance reports, identifying areas for improvement;
- Work closely with providers to address and resolve performance issues.
**Provider Onboarding and Training**:
Facilitate the onboarding process for new providers, ensuring they understand our technology and business requirements.
**Cross-functional Collaboration**:
- Collaborate with internal teams, including operations, product development, and sales, to align provider relationships with business goals;
- Act as a bridge between providers and our organization, conveying feedback and requests effectively.
**Requirements**:
- Experience: 3+ years in sales, account management, or related fields;
- Fluent in English, additional languages a plus;
- Proficiency in Excel and Google Sheets for data analysis and reporting.
- Strong negotiation and contract management skills;
- Excellent communication, presentation, and interpersonal skills;
- Data-driven decision-making abilities and proficiency in data analysis tools.
**Nice to Have**:
- Bachelor's degree in business, marketing, or a related field.
- Experience in the transportation or tech industry.
- SQL skills
**Soft Skills / Cultural fit**
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a remote, fast-paced environment.
- Strong problem-solving skills.
- Results-oriented mindset.
- Willingness to perform data entry tasks.
**What's in it for You?**
- Professional Growth: An organization dedicated to nurturing your growth and development alongside the company's expansion.
- Location Freedom: A remote, home-based, full-time position.
- Competitive Compensation: Salary in USD with a paid vacation policy.
- Contractor Status: You'll be employed as a contractor, working full-time.
Pay: Rp15,000,000 - Rp23,000,000 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 3 years (required)
**Language**:
- English (required)