At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges—and developing new-to-world solutions that answer them.
**How you will Contribute**
- Be main customer point of contact to develop business with main focus in (but limited to) Dairy industry. Other categories/industries include Beverage and Culinary.
- Meet or exceed financial metrics; drive for results
- Be Subject Matter Expert (SME) of assigned customers representing them within IFF
- Understand customer strategy, brands, business potential and how IFF will deliver value to their business
- Deeply understand IFF's organization, capabilities, proprietary technologies, resources, product and service offerings
- Position IFF as a trusted partner by co-creating winning value propositions that satisfy customers' needs
- Identify customer needs aligned with IFF solutions
- Maximize profit levers under his/her control (e.g. prices)
- Create, present and professionally execute strategic account plans aligning with Global, Regional and Sub-Regional business objectives. Keep them updated for relevancy
- Be the face of IFF - Primary contact for customers, maintain and improve IFF's position and image. Develop deep customer relationships at all levels through intensive networking and providing best in class customer service
- Identify/create new business opportunities for IFF and develop and execute strategies to generate new sales
- Accountable for accurate sales forecasts periodically
- Prepare sales reports and new business activity for IFF Management
**Job Requirements**:
**What you will need to be successful**
- Bachelor's degree in Food Technology, Chemistry, Chemical Engineering, Business Management majoring in Sales or Marketing or any other relevant discipline
- Technical knowledge in Dairy-related industry
- Ability to manage projects from a brief through to submission with thorough understanding of IFF's strengths, resources and competencies
- Business and results driven; proactive personality; customer service oriented
- Persistence to execute long term strategy and patience to deliver results with long development cycles
- Excellent networking, collaborative and problem solving skills with the ability to coordinate activities of cross functional teams at all levels in the organization
- Strong entrepreneurial, influencing and negotiating skills
- Ability to connect customer needs to IFF solutions
- Industry knowledge of trends, companies, technology with passion for food and flavors
- Lead virtual teams by engaging, listening, mentoring and developing
- Excellent oral/written English communication and presentation skills
- Personality, confidence, enthusiasm and dynamism
- Emotionally intelligent professional with ability to generate trust by delivering on commitments
- IT acumen and ability to leverage big data points to enhance commercial performance and customer engagement