Admin Officer

specifications
- Keeping up to date and abreast of our Student progress to pass on relevant information to the Academic and Sales Teams and take necessary actions
- Ensuring each person that walks into the Center is greeted with a warm welcome and as per company policies and standards
- Managing the entrance/lobby area
- Being the support system for any in-center activities as well as managing requests and/or changes efficiently
- Engaging Students and motivating them on every occasion, as well as taking care of prospects to help support the sales team
- Assisting the Onboarding session for new Students to explain how being part of English Academy works and guarantee educational control
- Supporting our Students progress by providing ongoing and consistent support, advice, and feedback
- Promoting the English Academy Method and an all-English environment in consistent and creative ways
- Present, promote and sell English Academy Center products using solid arguments to existing and prospective students and or institutions.
- Doing administrative work: attendance recap, class rating, event sign-ups

qualifications
- Level of English: Minimum CEFR B1
- University degree or in the final year of studies of an English language degree or equivalent
- Experience in teaching and/or tutoring and/or training is an advantage
- Experience working in a multinational team with different cultures is an advantage
- Experience working or living in an English-speaking country is an advantage
- Detail-oriented; ability to prioritize workload for the team to optimize efficiency
- Excellent interpersonal skills, supportive, business-driven and service-minded
- Ability to work in a fast-paced environment across all levels in an organization
- Willing to work on weekends