**JOB REQUIREMENT**
- Support administration of AFR/Ops CS plans and processes to provide air freight forwarding for internal and external customers
- Gather and provide requirements of freight control center, and assist operations team with details, information and instructions for - operational performance
- Provide allocation and reservations of freight on planned line haul and flights required for hub and operations performance
- Ascertain domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines
- Assist in responding to pricing enquiries in an efficient and competitive manner
- Prepare and submit relevant documents for shipping tenders
- Collate, record information and handle day-to-day shipment documentation for freight forwarding
- Track account performances and provide monthly reports to team members
- Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations
- Identify and resolve recurring issues, and suggest modifications to AFR Ops/CS work methods focusing on increasing effectiveness and efficiency
- May provide functional guidance, advice or training to less experienced positions
- Create or confirm transport orders, perform bookings, and optimize booking
- Prepare, control, and distribute all required Import/Export documents
- Identify performance issues of suppliers, and propose solutions to improve performance
- Update Customs shipment information and physical status, resolve customer issues and incidents
**JOB REQUIREMENTS**
- **Education background minimum Bachelor Degree**:
- **Experience in Air Freight matters minimum 2 years**:
- **English Fluency both in writing and speaking**:
- **Computer Literacy is a must**:
- **Results oriented without compromising Respect**:
- **Has all technical competencies that required by the position