Job Description To maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
RESPONSIBILITIES Client Servicing Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior managementAssist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standardsCommunicate client needs to appropriate team members or stakeholdersProvide research, administrative and operational support to senior staffBe directly accountable for work conducted for their nominated clients in terms of analyses, charting, etcFunctional / Technical Maintain an accurate and up-to-date knowledge on research techniques and applicationsIntegrate multiple data sources to answer business issuesPerform quality checks on all reports for alignment to request, accuracy and correctnessEnsure standard operating procedures within area of responsibility are observedRecommend improvements in work processes within area of responsibility Qualifications Bachelor's Degree in any major from reputable UniversityFresh graduates are welcome to applyEntry-level knowledge of research techniques and methodologies, also statistics and multivariate analysisProficient in Microsoft Excel & Powerpoint (including data analysis, charting, etc.) and/ or Google Spreadsheet & SlidesGood client service skills and able to communicate and write effectively in English and Bahasa Indonesia Additional Information Our Benefits Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP) About NIQ NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
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