Apprenticeship - Claim Payment

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

**Responsibilities**:

- Responsible for ensuring that the Claim Payment transaction has been processed correctly
- Ensure that the data is appropriate account before transferred
- Achieve target of productivity, number of error and SLA
- Resolve daily cases within the Claim Payment team unit
- Support, participate and responsible on any backlogs in team which be assigned to handle
- Consistent desire to voluntarily learn new procedures or acquire new skills needed to perform day to day job activities, this includes maintaining a positive attitude when asked to learn new procedures
- Develop a good working relationship in team member and interdepartmental
- Others administrative task assigned
- Work together in internal team
- Ensures legal compliance by following company policies, procedures, guidelines
- Protects operations by keeping claims information confidential.

**Requirements**:

- Final year student or fresh graduate of bachelor's degree (preferably major in mathematics, accounting or actuarial)
- Fast learner and good with numbers
- Good communication skills
- Has positive attitude towards job
- General Insurance Knowledge on daily work procedure
- Moderate Insurance Knowledge (Life Insurance Operation and Products)
- MS Office (MS Word, MS Excel, MS Power Point and Visio)
- English skill: Good written, listening and reading fair spoken