Apprenticeship - Client Relation Centre (Bpr)

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

**Responsibilities**:
With the ultimate goals of improving self service, there are activies to support the take up rate, with details as follows:
2. Responding inquiries in a form of list from Central admin

3. Campaign & other activities required to support self service utilization

4. Monitoring escalation cases