The Custodian Bank Account Manager is an intermediate-level position responsible for assisting clients in entering the capital markets from a securities settlements and assets safekeeping and servicing perspective., as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions.
The overall objective of this role is to act as the eyes and ears of the investors in the market, so that they know what needs to be done with regards to the safekeeping and servicing of their assets.
**Responsibilities**:
- Deliver client satisfaction and enhanced financial results through the management of service/operational issues impacting the target clients
- Identify clients' business needs and work with internal partners to deliver solutions, adding value and cross-selling Citi products
- Perform regular service reviews and develop actions plans to address issues/deliver solutions as well as perform regular face-to-face client meetings
- Coordinate internal resources
- Coordinate and ensure client participation in external surveys and incorporate survey results
- Lead strong governance and controls
- Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
- Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
- Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm's reputation
- Be familiar with and adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
- Adhere to all policies and procedures as defined by your role which will be communicated to you
- Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
**Qualifications**:
- 5-8 years of relevant experience
- Previous experience in the Indonesia capital market preferred
- Proven analytical and organization skills
**Education**:
- Bachelor's degree/University degree or equivalent experience
- **Job Family Group**:
Institutional Sales
- **Job Family**:
Investor Sales
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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