**Responsibilities**
- Prepare the opening and closing of the bar, including calibration and supplies preparation.
- Check if coffee machines, grinders, and equipment operate properly and report any maintenance needs.
- Prepare and serve coffee and other beverages, ensuring high quality and consistency in taste and appearance that meet the standards.
- Engage with customers, providing excellent customer service, and creating a welcoming and positive atmosphere, including implementing Expat. Roasters signature services such as latte art on the table.
- Educates customers on the products and services, including coffee and its processes, other beverages, retail products, and merchandise.
- Handle customer complaints and resolve any issues that may arise.
- Maintain a clean and organized work area, ensuring compliance with health and safety regulations.
- Manage inventory and ordering of coffee and other beverages supplies and equipment.
- Collaborate with the kitchen team to ensure timely preparation and delivery of food and beverage orders.
**Requirements**:
- Proven experience as Barista
- Strong English skills both written and spoken.
- Excellent leadership, communication, and interpersonal skills.
- Exceptional organizational and multitasking abilities.
- Extensive knowledge of coffee and other beverages preparation, including brewing methods and latte art.
- Passion for coffee, with a desire to share that passion with others.
- Ability to work in a fast-paced environment and make effective decisions under pressure.
- Ability to work with flexible work shifts.
- Able to join immediately.
- Currently living in Surabaya is preferred.
Pay: From Rp300,000,000 per month
Ability to commute/relocate:
- Surabaya: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Barista: 1 year (required)
**Language**:
- English (preferred)