Alterra is the leading business to business company tech company that provides a various services such as, bill payment aggregator, distribution network, promotional platform, tech academy, integrated government water system, attendance system, hotel and restaurant tax optimization system.
Position Summary:
Alterra Bills is looking for a Business Development Lead, responsible to identify business opportunities & customer needs, increase revenue, maintain relationships with clients, retain clients, ensuring daily activities with partners go well, Investigating and resolving customer problems.
Responsibilities:
- **
Market Positioning & Identify Opporunities**:
- Identify customer needs.
- Acquires new clients.
- Provide information contribution alterra, compared to competitors in partners.
- Increase the value of current customers.
- Report on successes and areas needing improvements
- **
Revenue & Profits Focused**:
- Improve make plans for partner growth.
- Improve make plans to increase transactions.
- Improve make plans to increase revenue
- **
Relationship Cultivation**:
- **
**Retains and expands existing customer relationship.
- Provide trustworthy feedback and after-sales support.
- Attend conferences, meetings, and industry events.
- Investigate and resolve customer problems.
- Make recurring meetings for updates related to operational, revenue, etc
- **
Management Excelence**:
- **
**Responsible for the generation, implementation/execution, and achievements of the Business Development Plan for the area with very clear objectives & targets, strategies & tactical action plans, responsibilities/accountabilities and deadlines.
- Responsible for effective business development team management - ensuring that the team is complete/adequate, competent, highly motivated and that relevant training programs are regularly conducted in order to achieve targets & objectives.
- Responsible for ensuring that each team member has KPIs and targets and monitors achievements periodically (monthly, weekly, daily; daily performance reviews / analysis for each KPI; and production and submission of the Daily KPI report.
- Responsible for cultivating team members' work ethics and culture according to the company's vision, mission, and values.
- Responsible for solving all problems that any team member faces and liaising with the relevant departments to ensure the problems are solved as soon as possible.
- Responsible for performing any other duties assigned by superiors.
Requirements:
- Bachelor in business, sales, management or relevant field.
- Proven working experience as a business development lead, sales executive or a relevant role with minimum 3 years experiences.
- Knowledge of or experience with sales methods.
- Strong communication skills with an ability to communicate across different levels of an organization.
- Notable interpersonal skills with a positive demeanor and ability to provide both positive and negative feedback effectively.
- Willingness to travel regularly to attend and host meetings and assist with general management duties.
- Communication and negotiation skill.
- Ability to build rapport.
- Time management and planning skills
o4hgs3TCGl