**Job Descriptions**:- Be the point of contact for IT related services- Team-work with Recruitment and CRO Team- Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service- Monitoring job execution and completion as per service promised date- Follow-up, monitor, and report on all pending activities to the customer- Point of contact for customers with queries about job orders or job completion- Review and create report of customer's account every month through accounts receivable and solve all identified issues- Build and foster collaboration with internal teams involved in service delivery- Proactively keep in touch with clients, maintaining and expanding relationships with existing clients- Be a good listener for client's needs and giving the feedback to offer the most suitable solution- Capture and inform new market trends and regulations- Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers- To perform job-related responsibilities and tasks other than those specifically presented in this description**Requirements**:**Job Requirements**: - Must possess at least a Diploma Degree, in any field- Minimum 3 years of relevant experiences- Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)- Excellent customer service & Managerial skills- Having experience in IT Resourcing/IT Manage Service company is mandatory- Good communication, negotiation, and interpersonal skills- Teamwork player toward a common goals- Understanding the Recruitment end to end processes- Good organizational and time management skills- Having an ability to work under pressure and to deadlines- Having an ability to work independently and as a team- Must be able to work accurately with great attention to detail