Business Process Assistant

**Key Responsibilities**:

- Conduct thorough Business Process Mapping to identify and document current processes.
- Collaborate with stakeholders to create new SOPs or revise existing ones based on business requirements, user requests, or findings from audits.
- Initiate SOP revision when prompted by user requests or as a result of process audits to enhance operational efficiency.
- Plan and execute regular audits across Head Office (HO), Warehouses (WH), and Stores to ensure alignment between documented SOPs and actual operational processes.
- Identify areas for improvement beyond SOP compliance and propose solutions to enhance overall efficiency.
- Collaborate with relevant teams to implement necessary changes and improvements.
- Define the scope, context, and criteria for risk management activities.
- Conduct risk assessments, including identification, analysis, and evaluation of potential risks to business processes.
- Develop and implement risk treatment plans to mitigate identified risks effectively. Maintain detailed records of risk management activities and prepare comprehensive reports for management.

**Requirements**:

- Bachelor degree (majoring in Finance/Accounting/Business Analyst)
- Minimum 1 year experience in the same position
- Have ISO certification
- Proficient in operating Ms. Office (Word, Excel, Visio, and PowerPoint)
- Able to work multitasking and under pressure
- Able to work together in a team
- Possess good spoken & written skills in English