Call Center (Fluent In English)

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients' businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients', is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

To resolve client issues related to Land booking as first resolution.

Assisting suppliers via phone lines

To manage the inquiry in a timely manner.

Support to escalate the higher inquiries to the respective key person.
Bachelor's degree in any Major

Fluent in English (Speaking, Listening, and Writing)

Have 1+ year working experience in Customer Service with English communication skill

Fresh graduates with advanced levels of English communication skills are welcome to apply.

Willing to work in shifting mode (24/7) including public holidays.

Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang