Call Center Hotel, Penerbangan (Fluent English)

"- Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP)
- Provide the appropriate solutions for Customers' cases related to Payment, Platform, and Promo within the agreed SLA
- Create the ticketing documentation based on the applied Standard Operating Procedures (SOP) or Working Instructions (WI)
- Deliver the correct and effective communication to Customers, internal team, partners, and stakeholders
- Always comply with the latest SOP, Working Instructions, Company guidelines
- Actively involve in team's activity based on availability"

Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 3 bulan

Upah: Rp506.400.000 per bulan