Call Center Specialist

**Placement**: WFH/WFA/Remote

**Main Job**:
Contact the customers as a pre-sales

Promoting Algorithmics courses

Inviting the customers to join Trial Class/Demo Class

Setting up the meeting or Trial Class schedule between customer and TCM/Main Sales

**Working Days**:
Flexible/Adjustable

5 work days with 2 days off in a week

Must be able to work on Weekends (Partially/Fully)

**Working Hours**:
**Shift System (Supervisor will decide the shift)**:
**SHIFT 1**: 8 AM - 5 PM in Western Indonesia Time (with 1 hour of break time)

**SHIFT 2**: 12 PM - 9 PM in Western Indonesia Time (with 1 hour of break time)

**Experiences**:
Have experience as a pre-sales and call center

Have experience in promoting a product

Have ability to using Google Products such as Google Docs, Google Spreadsheet, and Google Form

Have a knowledge to use CRM system is a plus

**Qualifications**:
Have personal laptop/PC/Computer

Have microphone and camera of laptop or external in good conditions

Have good internet connection

Have a good skills to convincing, negotiation, work with client's doubt and objection, etc

Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;