What do we expect from you?
Under the guidance of the Executive Housekeeper or any other authorized by the
management, to ensure the highest standard of cleanliness of the guest rooms and
associated areas to a clean, neat and well maintained standard as required by the hotel.
How your day looks like:
- Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene
and cleanliness required by the hotel.
- Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all
furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all
rooms thoroughly.
- Record all serviced rooms on worksheet, report and record any rooms that cannot be
serviced
- Ensure that all VIP gifts are replenished daily.
- Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and
replenished as required.
- Dispose of all rubbish and dirty linen correctly.
- Ensure that all materials are used and stored correctly. Ensure that all equipment is
maintained in a serviceable condition and report faults immediately.
- Create and maintain a personal respectful rapport with all guests. Deal with their
requirements and enquiries. Handle guest complaints promptly and with thorough follow
up, referring to others when necessary.
- Follow key signing procedures and take responsibility for assigned keys.
- Hand in all lost property to Housekeeping Office immediately and follow hotel
policies and procedures.
- Assist in stocktaking as required.
- Assist in special cleaning projects as required.
- Ensure that the hotel linen is treated correctly in accordance with the Housekeeping
standards.
- Ensure that all guest property is handled in an efficient and correct manner.
- Report any damage to bedding, curtains, blinds and soft furnishings to the Floor
Supervisor.
- Report to the Floor Supervisor any room that does not require service - "Do Not Disturb"
or double locked.
- Report any shortage of linen, supplies or equipment to the Floor Housekeeper.
- Undertake and complete any special projects, tasks or other reasonable request by your
department head and/or Hotel Management.
**Job Types**: Temporary, Internship, Contract
Contract length: 24 months
**Salary**: Rp4,000,000 - Rp8,000,000 per month
Ability to commute/relocate:
- Yogyakarta: Reliably commute or willing to relocate with an employer-provided relocation package (required)