What is it like working at Kitabisa?
About us
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.
What we value
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.
Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Menyusun rencana pembayaran yang sesuai dengan kemampuan pelanggan.
Mencatat dan melacak status pembayaran pelanggan.
Berkoordinasi dengan departemen terkait untuk menyelesaikan masalah pembayaran.
Melakukan negosiasi dengan pelanggan untuk mendapatkan kesepakatan pembayaran.
Memastikan semua prosedur penagihan dilakukan sesuai dengan kebijakan perusahaan dan peraturan yang berlaku.
Menyusun laporan penagihan dan memberikan rekomendasi kepada manajemen.
Menangani keluhan dan pertanyaan pelanggan dengan sopan dan profesional.
Berdomisili di Bogor
Berpengalaman sebagai collection freelancer mínimal 6 bulan atau berpengalaman sebagai sales, pekerjaan sosial atau pekerjaan yang berinteraksi dengan banyak orang
Memiliki SIM C aktif
Memiliki kendaraan roda 2
Tegas, tangkas serta mampu bernegosiasi dan mediasi
Mampu bekerja secara target
