Contact Center Transportasi Online - Yogyakarta

Qualification:

- Minimum D3, S1 any major
- Minimum GPA 2.75
- Experience minimum 1 year in Call Center Inbound
- Fresh Graduate are welcome
- **Fluent in English both of Reading & Written**:

- Communicative
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
- Willing to place in YOGYAKARTA

Responsible:

- Handle Customer Inquiries by Chats
- Provide Customers about Product and Service Information
- Identify and Escalate Priority Issues
- Documenting All Information According to Standard Operating Procedures
- Complete All Chat Logs
- Updating customers profile into computer
- Conduct customer surveys to ascertain level of customer service
- Able to quickly locate user problems and provide solution

Keuntungan:

- Health and Safety Insurances
- Holiday Payment
- Shifting Allowance

**Job Types**: Full-time, Contract

**Salary**: Rp2,521,613 - Rp3,000,000 per month

Ability to commute/relocate:

- Yogyakarta: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- D1-D4 (preferred)

**Language**:

- English (preferred)