Control Tower Solo

**What Is Shipper?**

Shipper is a growing technology company based in Jakarta. With our mission to moving our society forward, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

**Why Join Shipper?**

An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation

How Do We Live Our Core Values CCIIH

Customer: Always Start with Customer First

Collaboration: One-for-All, All-for-One

Innovation: Be Bold and Move Fast

Integrity: Lead with Integrity

Humility: Build Trust through Humility

**What will you do?**
- Processing, monitoring, and generating client's order
- Coordinate and liaise with multi-stakeholders (client, customer and internal division) in the facility to ensure smooth operation
- Handling client complaints, analyzing problems & providing solutions
- Providing daily and weekly reporting order
- Supporting the company by making continuous improvement in accordance with company's vision and mission

**What are the requirements?**
- 18-35 years old
- Fresh graduate welcome to apply
- Having experience as customer service/front liner is an advantage
- Having great skills in Excel
- Having good communication skills, analytical thinking & problem solving
- Domiciled in Solo area

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