Course Operations Associate

Job summary
Coordinating with cross-functional team for project requirementsUploading content assets to Cakap's platformSupporting Class Operations
Job seniority: entry level
Responsibilities
• Coordinating with Cross-functional team to request project/Division requirements• Checking & confirming the validity of content upload asset to lead or cross-function division• Uploading the content asset to Cakap's platform• Making sure the uploaded content on Cakap's platform performance is raised by CS based on user feedback• Handling and supporting Class Operations
Requirements
• Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Education or equivalent• Has high-level accuracy and attention to detail• Has good communication and collaboration skills• Punctual, proactive, and creative• Well organized and able to multitask• Able to work under pressure with tight deadlines• Able to operate standard office software (email, spreadsheet, etc.)• Have knowledge about LMS (Learning Management System)• Knows how to operate the admin dashboard (LMS)
Key Skills Needed
• High-level accuracy and attention to detail• Good communication and collaboration skills• Punctuality• Proactivity• Creativity• Organizational and multitasking skills