**YOU DRIVE FOR QUALITY AND GREAT SERVICE.
THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
**:
**Would you like to become part of the world's most international company?
**:
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.
Do you want to be part of a company that connects people worldwide?
And the more people we connect, the better life will be on our planet.
Do you want to make a difference?
Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
**Grow YOUR career with DHL today!
**:
**Main Responsibilities**:
- Maximise collection of payment from all customers in a timely and professional manner in line with KPI and Global procedures.
- Spend at least 90% working time on collection calls, including visits to customers (if necessary).
- Interface with small, medium, or big account customers to actively and aggressively solve credit and billing problems in a timely manner.
- Update the statement of account and ensure the detail outstanding is correct through the reconciliation process with both internal (cash app team) and External (customer).
- Maintain efficient records of collection activities and monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.
- Monitor credit limit of accounts to ensure proper action is taken, including liaising with Legal Counsel, Lawyer, and 3rd party agent for handling special cases.
**YOUR PROFILE**:
- Minimum Bachelor Degree with related discipline
- Having 2 years of experience in credit analysis and debt collection skills.
- Software skills (Word, Excel, PowerPoint, etc.).
- Good numerical and communication skills (English and Bahasa), spoken and written.
**WHAT WE OFFER**:
- Strong career support in an international environment
- Great culture and colleagues
- Various benefit program
- Access to comprehensive learning programs
**BECOME PART OF OUR TEAM**: