Customer Complaint Investigator

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.- It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._- And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._Sound like you? Then read on.About the RoleResponsible for handling and resolving complaints for customers- Process customer complaint cases - Resolve more complex complaints escalated by customer service or customer contact centre staff- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._